Delivery, Taxes & Shipping
>> CUSTOMS & TAXES <<
Overseas orders (all non UK orders) may be subject to customs charges before deliveries can be made. Please check with your local customs office before ordering to ascertain whether you will be charged duty or VAT on your goods. Charges are country dependent and all customs duties, taxes and fees are the sole responsibility of the customer.
EU Orders: Due to Brexit, VAT (value added tax) is now payable by EU customers on products purchased from the UK. Our products are sold to EU customers exclusive of VAT, which means the customer will need to pay the VAT (taxes) to the delivery company at the time of delivery. Please bear this in mind when ordering for EU delivery.
We aim to dispatch all items within 5 working days. You will receive an email notification when your order has been dispatched, which will include a tracking number for all international deliveries.
>> DELIVERY & SHIPPING <<
We use the Royal Mail 48 service, which delivers to 94% of UK postcodes in two days.
International Standard Delivery (Applicable to all non UK orders)
Estimated delivery in 7 - 10 working days of your order being dispatched. (Currently up to 21 working days due to covid-19 restrictions on international mail)
In busy periods (e.g. Christmas), please be aware that your country’s postal service may experience long delays of up 6 weeks. Please bear this in mind before getting in touch and use the tracking information that is provided to you by email when your item is dispatched.
If your item has not arrived within the time periods stated above, please contact us with your order number.